Good place for jeans and T-shirts for me. I can never find my size in other places, and they have their own in-store brand that's awesome. Check them out! You won't be disappointed.
What a joke of a store, they have no customer service skills. I had another store put two pairs of jeans on hold as I wanted to exchange them. My local store didn't have them but the abbotsford store did. I was then told that the stores do not do store transfers. So, I traveled all the way out to Abbotsford to exchange the jeans only to find out that they put only one pair on hold and the second pair was the wrong size and inseam. Understandably, this made me very upset. Instead of fixing the errors, all the clerk could say was that it wasn't her fault and that she wasn't working that day when they were put on hold. She was not listening to what I was saying about the jeans that I wanted and actually started to yell at me after I expressed my extreme dissatisfaction with their customer service and the lack of stock. She did nothing to help the situation and continued to argue with me. Frustrated, I told her to refund my purchase. She refunded everything except the shipping charges. (NOTE: I ordered the jeans online and picked them up from the Langley store, why were there shipping charges in the first place??? I did all the running around for them!!) I tried to get the clerks name but she would not provide it. I have never experienced such horrible customer service or a complete lack of competence in my life. I was embarrassed at being yelled at in the store and will never shop at this store again. I hope that she is reprimanded for the lack of service and unprofessionalism. I recommend shopping elsewhere and not wasting your time with a store that doesn't care about or listen to its customers.
Staff seemed more concerned in store gossip than helping a customer. Unwelcoming atmosphere so I left.
The lady in store helped me to create an awesome outfit. She was letting me try things, was really helpful. She even helped me put on and off jackets even tied jacket robe for me. She was ver nic Really nic service Thank you bootlegger sevenoaks team
super deals...great staff