With our most recent experience. The only positive part was our server. The kitchen was an absolute mess. Every part of our meal was either made incorrect, or the quality of the food was less than desired. One of the staff spilled a drink on my son and across the table. With no apology, and we had to request napkins to clean up. The kids meals came late. Most of the food was not very appetizing. We are usually very happy with the service and food here. Hopefully they can work out the problems in the kitchen to make this a great place again. My last review from a prior visit: The most important part is the food tasted delicious. The server was very attentive. Even with how busy it was. Was able to remember who ordered what at table. We sit 6 since we go with our 4 kids. The kids meals are well priced for what you get. I also love the corny jokes in the menu.
Nachos are huge! Most of the food is good. Don't bother with the Taters Supreme...had hardly any toppings...I could have made it better at home. The roof top deck is nice when the weather cooperates. It's fun to watch hockey or football here.
What a pleasant surprise! Came for NFL championship Sunday Golden ticket. Alicia made sure the Brew Crew was ready for a banging day and they didn’t disappoint. Great atmosphere and service. Refreshing to see the managers on the floor backing up the staff and making sure the patrons were having the best time!
We made a reservation for Easter, we didn’t really need to. That was the only good thing about The Canadian Brewhouse. We hadn’t been here in a long time and we will not be back. We ordered and got our drinks. We ordered chicken nachos appetizer and it maybe had a dozen extra small pieces of chicken, we had to ask for plates. We ordered our main and after being served we also had to ask for cutlery and got 2 sets for 3 of us. We are not very happy that when we paid for our meal by credit card the 10% gratuity is no longer an option the 3 choices are 15%, 20% & 25%. The food was not good and it wasn’t busy at all. I will be lettIng my friends know that the food and service is bad and to find another restaurant that appreciates their customers. 1 star is giving this place to much credit.
I would like to give the highest commendations to the amazing management team and absolutely wonderful front and back end professionals. These professionals always represent the brewhouse by going above and beyond with excellence in customer service and giving us delicious, quality food… Made safely in a very clean environment… Thank you to the great leaders in management and your amazing right hand professionals… Kudos!!!